Returns & Exchanges

If you are not satisfied with your purchase, you can submit a return or exchange for any number of eligible items within ten (10) days of purchase if the item(s) is in the original condition and unused. All returned items are subject to inspection prior to processing.


RETURNS


Returns are accepted only under the following conditions:

  • The return is received within 10 days of the confirmed delivery date.

  • The return item must be unworn and in new condition (no hair, cologne, etc.)

  • All returns are subject to a 25% restocking fee per package.


Mail your return to: Hardcore Italians ATTN: Returns 6804 Hobson Valley Drive STE 120, Woodridge Illinois, United States, 60517

Please include: A print out of your invoice along with a short note explaining that you would like a refund.


Once we receive customer returned merchandise we will issue a refund for the value of the item, minus a 25% restocking fee.



EXCHANGES

Exchanges are accepted only under the following conditions:

  • The return is received within 10 days of the confirmed delivery date.

  • The return item must be unworn and in new condition (no hair, cologne, etc.)


Mail your return to: Hardcore Italians ATTN: Exchanges 6804 Hobson Valley Drive STE 120, Woodridge Illinois, United States, 60517

Please include: A print out of your invoice along with a short note explaining that you would like to proceed with an exchange.


Once we receive your exchange, you will then receive an E-Gift Card for the value of your exchanged item, you can use this to purchase the new item you would like.


DAMAGED OR MISSING ITEMS

Unfortunately this can happen sometimes, but thankfully not very often. Regardless of your shipment country, if your item arrives damaged or incorrect, no need to worry, we'll make sure you are taken care of. For the fastest resolution, please send us a photo showing the poor quality print or the damaged area of the item and the order number. A request for replacement needs to be made within (7) days of receive the purchase. Otherwise, your item will be considered wear and tear and cannot be replaced.



FINAL SALE ITEMS

Please note, items that are purchased on sale are not eligible for a refund, exchange, or store credit. Please carefully review all product details, including the products shipping description and all sizing information prior to purchasing.



PRICE ADJUSTMENTS

Hardcore Italians does not currently honor any post-purchase price adjustments to existing orders.


ANY QUESTIONS

If at any time you are having trouble with your return or have any unanswered questions, please send an email to contact@hardcoreitalians.com Grazie!